Q Question 1 1 / 1 pts The active listening skills used when you listen to the spoken word are ________ when you "listen" to what people say in their writing. A) inapplicable B) equally useful C) much more required D) far less effective E) rarely used Question 2 1 / 1 pts Body language, posture, and gestures ________. A) reveal little about the attitude of the speaker B) can help you interpret attitude without listening to any words C) only express attitudes of shame or uncertainty D) should be interpreted without regard to facial expressions E) must be interpreted independently of cultural context Question 3 1 / 1 pts Which of the following is a question that is recommended to ask when analyzing your audience? A) Why will they be interested in what you are saying? B) What objectives do you want to achieve from your communication? C) How quickly can the speech be completed? D) What are the points that you do not want to communicate? E) How can I avoid questions and objections from the audience? Question 4 1 / 1 pts People who have the ability to perceive and understand the emotions of others are said to have what? A) Emotional intelligence B) Interpersonal communication expertise C) The power of persuasion D) Maturity E) Synchronous skills
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